FOR GUEST

Ladies and Gentlemen

To everyone who comes to the venue
For your peace of mind
at the Mark Grand Hotel
various services
I prepared it.

In order for you to have a comfortable time,
We offer a variety of services.
Please feel free to contact us if you have any questions.

About facilities and services

Can I borrow the costumes of the attendees?

A

Available at "The Treat Dressing". Tomesode, Morning, etc.
We offer a variety of costumes.

Morning ¥30,000~
(Morning body, shirt, tie, arm band, suspenders, cuffs, pocket handkerchief, gloves, shoes)

Tomesode ¥30,000~
(Tomesode main body, Nagusa undergarment, Obi, Obiage, Obijime)

Accessory set for Tomesode ¥1,000
(Waist strap, front plate, obi pillow, collar core, datejime)

Zori, bag ¥5,000~Children's dress ¥8,000~
(80cm to 110cm *No shoes available)

Children's tuxedo ¥18,000
(3 years old, 5 years old, 7 years old, 9 years old *No shoes available)

Furisode ¥50,000

Kimono underwear set ¥6,500
(kimono slip, tabi)

Kimono slip single item ¥ 5,500

Single tabi ¥2,900
(up to size 28cm)

Single tabi ¥3,400
(Size 29cm/30cm)

Suehiro¥2,000

* Consumption tax and 10% service charge will be added to the price.
*Please bring black socks for morning wear.
*Please apply at the venue to wear the kimono.
*For fittings, please call a nearby shop to make an appointment.
*For customers who cannot come to the costume fitting, you can place an order using the separate application form, so please contact the shop.
* Payment will be made to the venue along with the groom's and bride's costumes.

Are there changing rooms available for attendees?

A

As for the changing room, we have a dedicated changing room for both men and women on the 3rd floor of the hotel.
A separate room is available for relatives on the 5th floor.

Can I ask attendees to dress and make up?

A

We are available at the changing room on the 5th floor. The beauty salon requires a reservation, so please make a reservation in advance.
At the time of the meeting, we will hand over the reservation sheet to the bride and groom.

Are there any discounts or benefits for attendees staying overnight?

A

There is a special treatment plan for wedding attendees. Regarding reservations,
Only the bride and groom are allowed. Please inquire directly.

Please note that check-in is at 15:00 and check-out is at 10:00.

Is it possible to send luggage to the hotel in advance or send it by courier from the hotel?

A

Yes, it is possible. We will deliver your luggage via courier service (fees apply).
Please inquire at the cloak counter on the 5th floor.
The shipping address is as follows:

〒330-0081 3-2 Shintoshin, Chuo-ku, Saitama City, Saitama Prefecture
TEL 048-600-5511
THE MARK GRAND HOTEL
Bridal Office ◯◯ (Planner in charge)

Please specify the following in the product section:
Please be sure to specify the wedding date, day of the week, venue floor, names of both families, and product details.
[Example] January 1, 2023 (Sunday) 5F Grand Room
Yamada family Sato family Sato family attendee's attire (bride's mother's formal kimono)

Do you have a wheelchair?

A

We have a limited number of wheelchairs for rent. The chapel and reception hall are all barrier-free. We also have a nursing room and baby bed available (free of charge) for guests with children.

About cooking

Do you have a menu for people with allergies?

A

We will ask you in advance about the contents and details of allergies and create a menu that takes into consideration.

I have small children with me. Do you have a children's menu?

A

A children's menu is also available. We offer a ¥3,000 children's lunch for children up to the lower grades of elementary school, and a ¥5,000 children's course for children up to the upper grades of elementary school.
* Consumption tax and 10% service charge will be added to the price.

About parking lot

Is there a parking lot?

A

THE MARK GRAND HOTEL has a parking lot on B1 and B2 that can accommodate up to 185 cars. (Barrier-free spaces require reservations.)
Admission is free for guests attending the wedding ceremony and reception.
After the reception, you will be taken care of at the cloakroom.
*If you stay overnight, we charge 1,500 yen per day.

Are there any height or width restrictions for the parking lot?

A

Underground carpark
Height: 2m30cm
Width: 2m
Depth: 5m60cm

Is it possible to park a large bus or minibus?

A

The flat parking lot usage fee for large buses and microbuses is 4,000 yen per day (tax included/no service charge).
Please make a reservation in advance as the number of parking spaces is limited.

For those with children

Small children will be attending with us. Do you have a children's menu?

A

We offer a children's lunch (for children from 1 year old to lower grades of elementary school) and a children's course (for middle school grades to upper grades of elementary school). Please contact your wedding planner for details.

Is there a space where I can breastfeed and change diapers?

A

There are diaper changing stations and breastfeeding rooms on the 3rd and 5th floors of THE MARK GRAND HOTEL.
If you would like to do so, please feel free to consult our staff.

Other questions

Can I smoke inside the venue?

A

Smoking areas are available on each floor of the reception hall. Please feel free to use.